Frequently Asked Questions
Everything you need to know about your dance gear and orders.
How do I determine the correct size for ballet slippers and pointe shoes?
Dance shoe sizing often differs from standard street shoes. We recommend referring to the specific size chart located on each product page. For pointe shoes, we highly suggest a professional fitting before purchasing online.
What is your return policy for dancewear?
We accept returns within 30 days of delivery. Items must be in original condition with tags attached. Please note that for hygiene reasons, tights and undergarments cannot be returned once the packaging has been opened.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your performance gear sooner.
Do you offer group discounts for dance studios or teams?
Yes, we offer special bulk pricing for studios, schools, and performance troupes. Please contact our team sales department with your requirements for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I care for my leotards and tutus?
To preserve the elasticity and delicate fabrics, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using bleach or placing dancewear in a tumble dryer.